Legal
Privacy Policy
How Cloud Optics collects, uses, and protects personal information from workshop enquiries and site visitors in Australia.
Last updated: 28 July 2026
1. Introduction
Cloud Optics (“we”, “us”) respects your privacy. This policy explains how we handle personal information when you use cloudoptics.digital or contact us about candlestick analysis workshops.
2. Who we are
Cloud Optics, 63 Main Street, Alawoona, South Australia, 5311, Australia. Email: workshops@cloudoptics.digital. Phone: (08) 8743 0614.
3. Information we collect
- Identity and contact details you provide (name, email, phone if supplied)
- Workshop interest and message content from enquiry forms
- Cookie preference stored in your browser when you accept or reject cookies
- Basic technical logs such as IP address and browser type if our hosting provider records them
4. Why we collect it
- To respond to workshop enquiries and manage enrolments
- To send practical details about schedules, materials, and follow-up calls
- To remember your cookie consent choice
- To maintain and secure the website
5. Legal basis / fairness
We collect information that is reasonably necessary for our training services and site operation, consistent with the Australian Privacy Principles where they apply.
6. Sharing
We do not sell personal information. We may share details with service providers who help us host email or the website, and only as needed to operate. We may disclose information if required by law.
7. Storage and security
Enquiry details are stored in our email and enrolment records with access limited to staff who need them. No method of transmission is perfectly secure; we take reasonable steps to protect information we hold.
8. Retention
We keep enquiry and enrolment records for as long as needed to manage workshops and meet legal obligations, then delete or de-identify them when no longer required.
9. Access and correction
You may request access to, or correction of, personal information we hold about you by emailing workshops@cloudoptics.digital.
10. Cookies
See our Cookie Policy for details on cookies and local storage preferences.
11. Complaints
Contact us first. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
12. Changes
We may update this policy by posting changes on this page with a revised date.